Immediate actions
- 1
Warn people nearby and activate the building fire alarm.
- 2
Call Triple Zero (000), or confirm fire services have been called.
- 3
Evacuate by the nearest safe exit and follow warden instructions.
- 4
Close doors behind you if safe; do not lock them.
- 5
Go directly to the nominated assembly point and remain available for roll call.
- 6
Report anyone missing, needing assistance or last seen in the affected area.
Signs and triggers
- Smoke, flame, heat or burning smell
- Fire alarm, emergency announcement or warden instruction
- Smoke or heat affecting an evacuation route
- Sprinkler, detector or fire-system activation
Actions that increase the risk
- Do not use lifts.
- Do not delay to collect belongings.
- Do not enter smoke or use an unsafe exit.
- Do not fight a fire unless trained, it is safe, and you retain a clear escape route.
- Do not re-enter until fire services or the authorised site controller permit it.
Which extinguisher for which fire?
Water
Class AWood, paper, cloth and ordinary combustible solids.
Do not: Never use on energised electrical equipment, flammable liquids or cooking oils and fats.Foam
Classes A & BOrdinary combustibles and flammable or combustible liquids.
Do not: Never use on energised electrical equipment. Not suitable for flammable-gas fires.Dry chemical powder
Check label: ABE or BEABE: Classes A, B, C and E. BE: Classes B, C and E.
Do not: Not suitable for cooking-oil and fat fires. Confirm the exact rating printed on the label.Carbon dioxide (CO₂)
Classes E & BEnergised electrical equipment and small flammable-liquid fires.
Do not: Limited cooling and re-ignition protection. Beware of the cold, forceful discharge.Wet chemical
Classes F & ACooking oils and fats; may also be used on ordinary combustibles.
Do not: Never use on energised electrical equipment. Not suitable for flammable liquids or gases.Vaporising liquid
Check label: A, B & EOnly where a current, approved unit is installed and its label rates it for the fire.
Do not: Older yellow-band BCF/halon units were withdrawn. Do not use an unverified extinguisher.Role-based actions
Person discovering the fire
- Warn others, raise the alarm and move to safety.
- Tell wardens/firefighters the exact location and what you saw.
Wardens
- Direct occupants by safe exits, check assigned areas only when safe and assist under the personal emergency plan.
- Report clearance, hazards and people unaccounted for.
Reception / responder liaison
- Confirm 000 and meet fire services at the nominated entrance.
- Provide the floor plan, fire panel location and known occupant status.
Information to provide
- Building address, floor, room and nearest safe access
- What is burning and observed smoke/fire conditions
- Alarm and evacuation status
- People missing, injured or requiring assistance
- Known hazardous materials or electrical/gas hazards
- Fire panel, hydrant/booster and emergency-control locations
Recovery and reporting
- Remain at the assembly point until accounted for and released.
- Do not silence, reset or isolate fire systems unless authorised.
- Preserve relevant records and report damaged egress or safety equipment.
- Arrange support for affected occupants and responders.
- Review the evacuation and update site information before reissue.
Approved reference sources
This draft must be checked against the site emergency plan, OEM procedures, SDS, local law and emergency-service direction.
Safe Work Australia — Emergency plans and procedures↗Queensland Fire Department — Fire Extinguishers: types, colour bands and fire classes↗Fire and Rescue NSW — Workplace fire safety↗