DRAFT · NOT FOR OPERATIONAL USESite/HSE approval required
All scenariosOFFICEWERGS-PC-OFF-06
OFFICE RESPONSE GUIDE

Severe Weather / Natural Hazard

MONITOR · SHELTER · ACCOUNT

In immediate danger?Move to safety. Raise the alarm. Call Triple Zero.CALL 000
01
DO THIS NOW

Immediate actions

  1. 1

    Follow warden, site and official emergency instructions.

  2. 2

    Shelter away from windows or evacuate using the nominated safe route.

  3. 3

    Use stairs; avoid lifts when power, fire systems or building safety may be affected.

  4. 4

    Account for workers, contractors and visitors at the nominated location.

  5. 5

    Keep clear of floodwater, downed lines, broken glass and damaged structures.

  6. 6

    Report blocked exits, damage, missing people or anyone needing assistance.

02
RECOGNISE

Signs and triggers

  • Official warning, emergency alert or warden instruction
  • Extreme wind, hail, lightning, flood, bushfire smoke or earthquake
  • Broken glass, water entry, falling objects or building movement
  • Loss of access, power, communications or safe egress
!
DO NOT

Actions that increase the risk

  • Do not cross or drive through floodwater.
  • Do not shelter beside windows or unsecured objects.
  • Do not use damaged stairs, lifts or exits.
  • Do not evacuate into the path of the hazard.
  • Do not re-enter until authorised.
03
SUPPORTING RESPONSE

Role-based actions

Wardens

  • Direct occupants to the approved shelter or safe exit for the hazard.
  • Assist people under personal emergency arrangements and report accountability.

Facilities / security

  • Monitor building systems, access routes and official warnings.
  • Isolate affected spaces and provide responder access without entering unsafe areas.

Incident controller

  • Decide shelter, early closure or evacuation using the approved plan and official direction.
  • Maintain communications and account for all occupants.
04
EMERGENCY-SERVICES HANDOVER

Information to provide

  • Hazard type, warning level and time received
  • Occupants accounted for, missing or needing assistance
  • Building damage, water, smoke, electrical or glass hazards
  • Blocked and available exits/access routes
  • Critical system and communication status
  • Shelter or assembly location in use
05
WHEN THE IMMEDIATE DANGER HAS PASSED

Recovery and reporting

  • Wait for official and site authorisation before return.
  • Have affected structure, electrical, fire and building systems assessed.
  • Keep people away from contaminated water and unstable materials.
  • Record warnings, decisions, accountability and damage.
  • Review accessibility, communication and shelter/evacuation triggers.

Approved reference sources

This draft must be checked against the site emergency plan, OEM procedures, SDS, local law and emergency-service direction.

Safe Work Australia — Emergency plans and proceduresNSW SES — NSW State Flood Plan
EmergencyCall 000